Contact
Talk to a real person
Questions about California compliance, a roster model or an order already placed? Email us and a person who knows the rules replies — usually the same business day.
Customer service
- Email: [email protected]
- Phone: (858) 571-2021
- Address: 489 Convoy Street, San Diego, CA 92111
- Hours: Monday to Friday, 9:00 AM to 6:00 PM Pacific
Before you email about an order
Include your order number and the name of your FFL dealer. If you are asking whether a specific firearm can be shipped to you, send us the exact model and your city — California rules differ by model, and some counties add their own restrictions.
Shipping and transfers
Firearms ship to a licensed California FFL dealer of your choice, where you complete the DROS paperwork, wait the state-mandated 10 days and pass the safe-handling check. Parts, optics and accessories ship straight to your door. Ammunition goes through a licensed ammunition vendor with a background check at pickup.